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Whether you’re looking to start a business, or grow your existing business, information contained in this section will assist to ensure your business is run in a manner that is safe and legally compliant.
The Investment and Economic Development team have a Business Permit Support Service to assist businesses through the process and direct specific enquiries to relevant departments.
Business Permit Support Service
Whitehorse's Business Permit Support Service (BPSS) provides free advice to help local businesses navigate the Council approval process.
If you're starting a business or thinking of expanding an existing one, our team is here to help guide you through each step of the process, saving you time, money and hassle. We can assist with:
- Navigating the necessary approvals
- Accessing relevant advice and support
- Providing guidance and translation of regulatory requirements
- Improving the quality of information in applications for faster decisions
Getting the right advice early, and prior to signing a lease can help you avoid costly mistakes, save important time during the assessment processes and get your decisions faster.
Here at Whitehorse City Council, we refer to the Business Concierge Service as the Business Permit Support Service.
How to Access Permit Support?
By providing us with the information about your business at the start, we can direct you to the right person in Council or where to find help.
Contact the Business Support Advisor at business@whitehorse.vic.gov.au
Meet with Council
Once we’ve reviewed the information, depending on the complexity of your business you may be invited to meet with Council officers in a business proposal meeting. Members from each of the relevant regulatory areas will help you determine if the proposed address allows for the intended business use and which registrations you will need for your business. This is a good time to ask questions about the information you have gathered and which order you should lodge your applications.
